Mobile / Sports
ok47 is committed to handling your personal data with care and transparency. This policy sets out exactly what we collect, why we collect it, and the choices you have over your own information — because knowing where your data goes is as important as knowing where your money goes.
This policy applies to all information we collect when you access ok47, create or manage an account, or use any of the services available on ok47. That includes registration details you submit, transaction records associated with payment methods such as bKash, Nagad, Rocket and Bank Transfer, device and browser data generated during your session, and any correspondence you send through our published support routes. We collect this information to operate your account, process transactions via the payment rails you choose, respond to your support queries, and maintain the security of your session. We do not sell your personal data to third parties. Some data is shared with payment processors — for example, when a bKash or Nagad transaction is initiated, relevant transaction identifiers are passed to complete that transfer — and with technology partners necessary to keep the platform running. Those partners are required to handle your data only for the purposes we specify. Your use of this platform is subject to your local law and the eligible regions where access is permitted. Where local regulation imposes additional obligations on us regarding your data, those obligations take precedence.
This policy draws a clear line between the areas we control and the services we do not. Understanding that boundary helps you make informed decisions about the information you share at each stage of using your account.
All data collected when you log in, verify your identity or update account settings falls within this policy. We control how that data is stored and who can access it on our systems.
Payment records generated through bKash, Nagad, Rocket and Bank Transfer are covered here. Once funds move through a payment provider's own network, their separate privacy terms also apply to that leg of the transfer.
Data generated by your interactions with the lobby, game sessions and account wallet pages is captured under this policy. We use it to keep your session stable and your account history accurate.
Links or embedded tools pointing away from ok47 are not covered by this policy. If you follow a link to an external payment gateway or third-party site, that destination's own privacy terms govern what happens to your data there.
You have real, actionable choices about the data we hold on your account. The starting point for most of them is the account settings area once you are logged in to ok47. From there you can review the personal details attached to your profile, see which payment methods — bKash, Nagad, Rocket, Bank Transfer — are linked to your account, and submit corrections if anything is inaccurate. If you want to understand what data we hold beyond what is visible in your account panel, you can contact our support team directly through the routes published on this site. We will acknowledge your request and respond with the relevant details. If you believe any stored data is incorrect or wish to raise a concern about how it has been handled, our support team is the right route — raise the question through the contact options listed in the Support section of this page. Access to and correction of your data is subject to verification of your identity and to applicable local law.
Log in and open the account settings page to see the personal and payment details we hold against your profile, including any linked mobile wallet references.
If a name, contact number or payment reference is wrong, you can submit a correction request through account settings or by contacting support with the relevant account identifier.
For any question about how we store or process your data, contact support through the published routes on this page. Include your account reference so we can locate your records promptly.
If you need assistance navigating your data choices, our support team can walk you through the steps available to you under this policy and applicable local regulation.
For any privacy-related query — from correcting a stored detail to asking how a bKash or Nagad transaction record is retained — use the contact routes published on ok47. We do not publish response time commitments here because those can change; check the support page for the current options. Your query should include your account reference so we can locate your data without delay.
Open the chat widget visible on ok47 when you are logged in. Describe your data question and include your account reference number so the team can pull up your records directly.
Send a written request to the email address published in the Contact section of ok47. Email is the recommended route for formal data correction requests or records inquiries.
The Help Centre on ok47 lists step-by-step paths for common account and data queries, including how to update payment method details for bKash, Nagad or Rocket.
We apply access controls, session management and data retention practices designed to keep your information accurate and contained. Here is how the key areas work in practice.
We use cookies to keep your session active and to remember preferences like your last payment method. You can manage cookie settings through your browser, though disabling certain cookies may affect how the account pages load.
Transaction references for bKash, Nagad, Rocket and Bank Transfer are retained for the period required by applicable financial and legal obligations. After that period, records are removed from active systems.
Access to your stored data is restricted to staff and systems that need it to operate your account or respond to your requests. We do not grant open access to personal data across the organisation.
When we update this policy, the revised version is published on ok47 with the effective date. Continued use of your account after an update means you have seen the revised terms. Contact support if you have questions about any change.
These are the questions we hear most often about how ok47 handles your data. If yours is not answered here, contact support through the routes listed on this page.
We collect the details you submit during registration — name, contact number, email — plus the payment method references you add, such as a bKash or Nagad mobile number. Device and session data is also captured automatically when you log in.
Yes, but only the data needed to complete the transaction. When you initiate a transfer via bKash, Nagad or Rocket, the relevant transaction identifiers are passed to that provider. Their own privacy terms then govern that portion of your data.
Retention periods depend on the type of data and the legal obligations that apply. Financial transaction records for bKash, Nagad, Rocket and Bank Transfer are kept for as long as required by applicable regulation, then removed from active storage.
You can request a correction through account settings or by contacting support directly with your account reference. Removal requests are assessed against the legal retention requirements that apply to your data at the time of the request.
This policy covers your use of ok47 wherever you access it. However, specific rights and obligations depend on your local law and the eligible regions where access is permitted. We recommend checking what applies in your jurisdiction.
Use the live chat on ok47 or the email address published in the Contact section. Include your account reference in any message so the team can locate your records without delay and respond to your concern directly.