Mobile / Sports
ok47 sets out its legal position here so you know exactly what governs your account, your transactions and how we handle your data. Access to the platform and its features depends on your local law and eligible regions — read this page before you use the site.
This page describes the legal framework ok47 operates under in relation to your account and your use of our platform. Whether you fund your account via bKash, Nagad, Rocket or Bank Transfer, the same policy terms apply to all transactions you initiate. We do not differentiate legal obligations by payment method — the route you choose changes only the technical processing path, not the terms that bind your account activity. Access to ok47 is subject to the laws of your local jurisdiction. We do not make a representation that the platform is available or lawful in every region. If local regulation in your area restricts or prohibits use of services like ours, those restrictions take priority and you are responsible for understanding them before creating or using an account. We retain records of account activity, including deposits made via bKash or Nagad and withdrawals processed through Rocket or Bank Transfer, in line with our data retention schedule. These records exist to resolve disputes, verify identity and meet any applicable regulatory requests. We update these terms when our operating posture changes and will communicate material updates through your registered account contact.
Not every aspect of your experience falls under a single policy. This section draws a clear line between what ok47 directly governs and where third-party rules begin. Review each area so you know where to direct any question that arises from your account use.
Rules around creating, verifying and suspending your account are set directly by ok47. Any access restriction we apply — including regional eligibility checks — falls within this scope. Your login credentials and account data are governed here, not by any third-party service.
Deposits and withdrawals you process through bKash, Nagad, Rocket or Bank Transfer are subject to this policy for our side of the transaction. The payment provider's own terms govern what happens on their network. Both sets of terms apply simultaneously when you move funds.
Games, odds displays, promotional notices and account interface elements published by ok47 fall within our policy. We are responsible for the accuracy of content we publish. Content fed from third-party data providers or game studios is subject to those providers' own licensing agreements.
Linked services, external wallet apps and studio software operate under their own legal terms. ok47 is not liable for how those parties collect or use your data. If a third-party service fails or applies its own restrictions, their policy — not ours — governs that specific interaction.
You hold practical rights over your account data and activity history at ok47. These are not automatic — you need to request them through the correct channel, and we process each request in the order it arrives. Start by logging into your account; your transaction history, including records of bKash and Nagad deposits, is visible in the account section under transaction history. If a record looks wrong, you can raise a correction request via our support route rather than assuming the system has it right. For broader data questions — what we hold, how long we hold it, and who can see it — our support contact is the right place to ask. We do not resolve data or policy questions through game chat or in-lobby messaging. Keep a note of the reference number our support team provides when you submit a request, as it speeds up any follow-up.
Log in and open the transaction history section to see every deposit and withdrawal we hold against your account, including the payment method used — bKash, Nagad, Rocket or Bank Transfer.
If your registered name, contact address or linked payment method is recorded incorrectly, submit a correction request through the support channel. We will verify your identity before making any change to account details.
Any question about how your data is used, how long it is retained or who it is shared with should go to our support contact. We respond to policy questions separately from general account help queries.
If you want to close, pause or export data from your account, contact our support team directly. We will confirm the steps required and the timeline for processing your request once identity is verified.
For any question tied to this policy — account data, access eligibility or transaction records — reach out through one of the routes below. We handle policy queries separately from general game support, so using the right channel keeps your question moving faster.
Open the chat icon from any page on ok47 to connect with our support team. State that your query is a policy or legal matter so it is routed correctly from the start rather than going through general account queues.
For written policy questions — data retention, account closure requests or scope disputes — email our support address published in your account dashboard. Keep a copy of your message and note the reference number we send back.
Your signed-in account area contains a help section with published policy documents and submission forms for data and access requests. Start there before contacting live support, as the form routes your request to the right team directly.
We handle account security, data retention and cookie use through defined processes rather than informal decisions. Here is how each area works on our platform.
We retain account and transaction records for as long as required by applicable policy obligations or until you formally request closure. Records of bKash, Nagad, Rocket and Bank Transfer activity are kept to resolve any dispute that arises after a transaction.
We use cookies to keep your session active and to remember account preferences between visits. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how some account features function on your device.
Account access is protected at login. If you believe your account has been accessed without your permission, contact our support team immediately using the live chat or email route. Do not attempt to recover access through in-game channels.
To update the data we hold or request removal of records where legally permitted, submit a written request through the email support route listed in your account. We confirm receipt and provide a timeline once we have verified your identity.
These are the questions we receive most often about how this legal page applies to your account. If your question is not covered here, contact support directly.
Yes. The legal policy applies to all account activity on ok47 regardless of the payment method you use. bKash, Nagad, Rocket and Bank Transfer all fall under the same account terms. The payment provider's own terms run alongside ours for the network portion of each transaction.
Access depends on your local law and eligible regions. We do not confirm availability in any specific area, and it is your responsibility to check whether using a platform like ok47 is permitted under the rules that apply where you are located.
Log into your account and go to the transaction history and account details sections. For a broader data summary — what we hold beyond transaction records — submit a written request to our email support address. We will confirm what is held and how long it is retained.
Open your transaction history in the account section first and check the record against your bKash, Nagad or bank statement. If the discrepancy remains, raise a correction request through live chat or email support. Keep your transaction reference number ready to speed up the review.
We hold records for as long as our policy obligations require or until you formally close your account and request deletion. The exact retention period can vary depending on applicable regulations. Contact our support team if you need the specific retention detail relevant to your account.
Submit a written closure or data-removal request through the email support route shown in your account dashboard. We verify your identity before processing any closure or deletion. Once confirmed, we provide a timeline for completing the request and notify you when it is done.